ChezPool

1. Introduction

ChezPool ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our competitive pool platform.

2. Information We Collect

We collect information you provide directly:

Account Information: Phone number, full name, email address (optional), username
Profile Information: Display name, profile preferences
Game Data: Game results, scores, ELO ratings, match history
Location Data: Pool hall locations you visit or register
Communications: Messages sent through game challenges and invitations

3. How We Use Your Information

We use your information to:

Provide and maintain the ChezPool platform
Process game results and calculate ELO ratings
Display leaderboards and player statistics
Send game invitations, challenges, and notifications via SMS or email
Enable communication between players
Improve and optimize our services
Prevent fraud and ensure fair play

4. Information Sharing

We may share your information in the following situations:

Public Profiles: Your username, game statistics, and rankings are visible to other users
Pool Hall Leaderboards: Your performance at specific venues may be displayed
Service Providers: Third-party services that help us operate (SMS providers, hosting)
Legal Requirements: When required by law or to protect our rights

5. SMS and Email Communications

By providing your phone number, you consent to receiving SMS messages for OTP verification, game challenges, and notifications. You may opt out of non-essential communications through your account settings. Standard messaging rates may apply.

6. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Game history and statistics are retained to maintain leaderboard integrity. You may request deletion of your account at any time.

8. Your Rights

You have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your account
Opt out of marketing communications
Export your game data

9. Children's Privacy

ChezPool is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at privacy@chezpool.co.ke.